Mr. Charles Osborn serves as the Acting Director, Information Management and Technology (IM&T) and Deputy Chief Information Officer (CIO) within the Office of the Secretary of War, Office of the Director of Administration and Management. In this role, he leads the strategic modernization of the OSW IT enterprise to ensure the highest levels of DoD leadership have access to a modern, digital user experience to execute their mission. He ensures the continuous improvements of the OSW IT enterprise through strategy, governance, performance management, resource management, and stakeholder involvement.
Prior to this role, Mr. Osborn served as the Deputy Director for IM&T. He previously led IM&T’s User Engagement directorate, where he spearheaded establishment of an OSW IT governance structure that formalized the OSW IT enterprise and provided a unified OSW voice for IT support needs. In this role, he also led development of an Administrative Instruction to codify roles and responsibilities related to the OSW IT enterprise, as well as a standardized Memorandum of Agreement between OSW and Defense Information Systems Agency (DISA) as the OSW IT service provider. Mr. Osborn also participated in a Deputy Secretary of War study of OSW IT, which ultimately drove establishment of the IM&T office as part of a plan to improve the OSW IT experience.
Before joining IM&T, Mr. Osborn served as the DoW CIO Lead for Network Modernization and held various leadership roles within Defense Information Systems Agency, including acting Infrastructure Executive, Communications Engineering Division Lead, Internet Protocol (IP) Data Division Lead, and Network Operations Center Branch Chief in Columbus, Ohio. Throughout his career, he has contributed to key DoW modernization efforts including Integrated Electronic Health Record (iEHR) and Medical Community of Interest (Med-COI), Joint Information Environment (JIE), Defense Information Systems Networks (DISN) Transition to Global Information Grid-Bandwidth Expansion (GIG-BE), and Unclassified IP Router Network (NIPRNet) Evolution. Prior to his career in civil service, Mr. Osborn served in the U.S. Army as an Information Systems Operator/Analyst.
Mr. Osborn received a master’s degree in strategic studies from the U.S. Army War College and a bachelor’s degree in computer networking from Strayer University.