Mr. Charles Osborn serves as the Acting Director, Information Management and Technology (IM&T) and Deputy Chief Information Officer (CIO) within the Office of the Secretary of Defense, Office of the Performance Improvement Officer and Director of Administration and Management. In this role, he leads the strategic modernization of the OSD IT enterprise to ensure the highest levels of DoD leadership have access to a modern, digital user experience to execute their mission. He ensures the continuous improvements of the OSD IT enterprise through strategy, governance, performance management, resource management, and stakeholder involvement.
Prior to this role, Mr. Osborn served as the Deputy Director for IM&T. He previously led IM&T’s User Engagement directorate, where he spearheaded establishment of an OSD IT governance structure that formalized the OSD IT enterprise and provided a unified OSD voice for IT support needs. In this role, he also led development of an Administrative Instruction to codify roles and responsibilities related to the OSD IT enterprise, as well as a standardized Memorandum of Agreement between OSD and Defense Information Systems Agency (DISA) as the OSD IT service provider. Mr. Osborn also participated in a Deputy Secretary of Defense study of OSD IT, which ultimately drove establishment of the IM&T office as part of a plan to improve the OSD IT experience.
Before joining IM&T, Mr. Osborn served as the DoD CIO Lead for Network Modernization and held various leadership roles within Defense Information Systems Agency, including acting Infrastructure Executive, Communications Engineering Division Lead, Internet Protocol (IP) Data Division Lead, and Network Operations Center Branch Chief in Columbus, Ohio. Throughout his career, he has contributed to key DoD modernization efforts including Integrated Electronic Health Record (iEHR) and Medical Community of Interest (Med-COI), Joint Information Environment (JIE), Defense Information Systems Networks (DISN) Transition to Global Information Grid-Bandwidth Expansion (GIG-BE), and Unclassified IP Router Network (NIPRNet) Evolution. Prior to his career in civil service, Mr. Osborn served in the U.S. Army as an Information Systems Operator/Analyst.
Mr. Osborn has completed the first of two years with the U.S. Army War College for a Master’s degree in Strategic Studies. He received a Bachelor of Science degree in Computer Networking from Strayer University.